FAQs Answered

The greater Kansas City metro on both the Kansas and Missouri sides, including Olathe, Lenexa, Shawnee, Lee Summit, Independence, Blue Springs and Liberty. Longer-distance medical trips are available on request.

Ambulatory (walk-on with hands-on door-to-door assistance) and wheelchair-accessible transport in an ADA-compliant, lift-equipped van. Stretcher transport is coming soon.

We are a private-pay provider. Rides are paid by the rider, a family member, or a sponsoring facility. [Revisit if you later get credentialed

Call for an exact quote.

Yes. Every ride includes door-to-door assistance — we escort you from your door into the facility and back.

Yes, one companion rides free. Let us know in advance

A non-refundable deposit is collected at booking to secure your ride. The remaining balance is charged after your ride is completed.
If you cancel, your deposit is forfeited but no additional cancellation fee is charged.
If your medical provider cancels and you provide written proof (a portal message, call log, or office note), your deposit is fully refunded and no fees apply.

We're a small, family-run team with one dependable driver who actually walks you to the door. Founded in KC after watching a family member struggle to get to dialysis, we built the reliable service we wished existed.

We understand that delays happen. If your appointment is running behind, just give us a call.

Yes. All of our drivers undergo background checks, defensive driving courses, passenger assistance training, and CPR/First Aid certification. We take safety and service seriously.

No. We primarily service doctor's appointments, minor surgeries, physical therapy, and outpatient procedures. We also provide transportation for non-medical rides such as grocery store runs, dinner with friends, church, and more. If you need a safe, private ride, give us a call.

You can request a Wait & Return ride (driver stays on-site) or a scheduled return at a specific time.